Understand your real operations before changing them. Holo gives you the operational clarity to make grounded decisions.
You're about to launch a transformation initiative, but your process documentation is two years old — written by someone who's since left. The actual process has evolved with shortcuts, exceptions, and workarounds that nobody ever formalized. Your transformation roadmap targets the documented process, not the real one. The result: misaligned initiatives, missed dependencies, and change programs that fail because they don't account for how people actually work.
How it works
Launch a campaign
You select the process to map and the teams involved. Holo sends personalized interview invitations to each participant — no scheduling, no workshops.
AI-guided interviews
Each employee has a 30-minute voice conversation with Holo's AI, which adapts its questions in real time based on the role, the responses, and the process context.
Automatic structuring
Holo extracts entities, roles, tools, handoffs, and exceptions from every conversation, consolidates them, and generates a process map of how work actually flows.
Explore and act
Your team navigates the process map visually, queries the knowledge base in natural language, and identifies bottlenecks, redundancies, and optimization levers.
What you get
<48h
Average time from interviews to actionable process map
70–75%
Average participation rate, without manual follow-up
100+
Employees covered in a single diagnostic, on average
“We discovered that our invoicing process involved 3 teams and 14 handoffs — none of which were documented. The official process had 5 steps. The real one had 23. Holo mapped it in 4 hours, and we identified €180K in annual waste from redundant approvals alone.”
Sophie M.
VP Operations, Manufacturing company, 2,000 employees
Case study
A mid-size manufacturing company was preparing for an ERP migration and needed to understand its order-to-cash process before redesigning it. Previous attempts using workshops had produced incomplete maps that missed critical cross-departmental handoffs.
Holo conducted interviews with 18 key employees across 3 departments in 2 days. The resulting process map revealed 6 redundant steps, 3 undocumented workarounds (including a shadow spreadsheet used for tracking), and 2 approval bottlenecks that added 4 days to the average cycle time. The optimized process reduced cycle time by 40% and eliminated €180K in annual operational waste.